We're open! We value the health and safety of our guests, staff, and animals. Because of this, we have made modifications to the Desert Museum experience following public guidance and health recommendations. Please be sure to review the FAQs before your visit.

Membership Frequently Asked Questions and Answers

Yes, members are also required to make a date-specific reservation for all members of their party (including guests) in advance of their visit. Member reservations must be presented with your membership card and guest tickets (if applicable) for entry. Walk-up visitation can be accommodated for members only if capacity allows. Please keep in mind, we will not be accepting payments in-person at this time.

Yes! All Desert Museum memberships have been extended to account for the time the Museum was closed. Please see details below to determine your new expiration date.

  1. Memberships renewed or purchased while the Museum was closed (March, April, May, or June 2020) expire on 9/30/2021.
  2. Memberships that expired in March, April, or May 2020 without renewal have been reinstated, now expiring on 9/30/2020.
  3. Memberships currently due to expire June 2020 through February 2021 have been extended for 3 months. (Example: June 2020 expiring is now valid through September 2020, July 2020 now valid through October 2020, etc.)

Yes! Guest passes with expiration dates printed March, April, May, June, or July 2020 will be accepted through September 2020. Don't forget! Reservations are required for all members and member guests, and guest passes must be presented for entry.

Absolutely! A Gift Membership may be purchased online or with a Guest Service Assistant by phone or in-person. Gift Memberships include the same benefits as a standard Desert Museum membership and are valid for one-year from the date of purchase, extended to the end of the month.

A Desert Museum membership is valid for one-year from the date of purchase, extended to the end of the month. (Example: A membership purchased on October 1, 2020 will expire on October 31, 2021)

Desert Museum memberships in the Dual category or higher offer the option to name both adults on the membership OR list the second adult as a “Guest.” This allows the named member to bring any one person with them at each visit for the duration of their membership. Additionally, Desert Museum memberships (excluding Student) include single-use admission tickets to use for guest admission.

Admission to the Desert Museum is valid only for the named member(s) listed on the membership account. If you elected the “Guest” option at the time of purchase, any one person may visit the Museum with you, or alone if the card is present.

Depending on your level of membership, your membership gift (less the fair market value of the goods and services received) could be considered tax deductible for income tax purposes. Please consult your tax professional for guidance in making final determinations.

While we are proud to be an AZA (Association of Zoos & Aquariums) accredited organization, the Desert Museum does not currently participate in the AZA Reciprocity Program or offer reciprocal benefits to other institutions.

Children and grandchildren (age 17 and under) of the named adult member(s) are included on Desert Museum memberships in the Family category or higher. Youth must be accompanied by an adult member. See the Desert Museum Membership page for additional information regarding membership categories & benefits.

Of course! Simply present a photo ID at one of the ticket windows on our front patio and a Guest Service Assistant will be happy to validate your membership for admission and print a replacement card upon request. After a replacement card is printed, your previously issued cards will no longer be valid.

Yes! We think you would love being a member of our Pack, but we understand if you want to see for yourself before joining. You may apply the cost of your admission tickets to the purchase of a membership the day of your visit. The number of tickets that may be applied depends on the membership category.

Student / Individual: Apply up to 1 adult admission ticket.

Dual: Apply up to 2 adult admission tickets.

Family / Turquoise / Copper / Silver / Gold: Apply up to 2 adult & 2 youth admission tickets.

Present your admission tickets or receipt at a ticket window on your way out of the Museum and a Guest Service Assistant will be happy to help you Join Our Pack!

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